If you need to contact us to place an order or answer any of your questions, you can get in touch in the following ways.
Christmas and New Year period
For order placement or order queries, our Customer Service Centre operating hours over the holiday period will be as follows:
|24th December 2020
| 8:00am - 2:00pm
|25th December 2020 until 3rd January 2021
|| Office Closed
|4th January 2021
|| Normal office hours 8:00am - 5:00pm
If you do have any queries with respect to deliveries over the holiday period, then in the first instance please contact our Customer Service Centre on 0800 032 6345.
We would like to take this opportunity to thank you on behalf of everybody at Artex, for your valued support during this particularly unsettling year.
We wish you and your families a safe and healthy Christmas and New Year.
From all of the team at Artex.
For general enquiries you can drop us an email or fill out the contact form opposite.
For all career enquiries, please visit the careers page of this website.
Call our Freephone Number
T: 0800 032 6345
Option 1: For customer services and sales
Option 2: For technical advice, demonstrations, or literature
Option 3: For Gyproc Tool Hire and spares
Option 4: To speak to a named contact at Head Office
Lines are open Monday to Friday 8am-5pm for order placement and 8:30am-5pm for technical literature. Head Office is available until 4.30pm on Fridays.
Orders can be placed by phone, fax or electronic data interchange (EDI). You can also email our Customer Service team for order enquiries.
T: 0800 032 6345
F: 0800 917 7632
Lines are open Monday to Friday 8am-5pm.
Bespoke access panels service
For specific bespoke access panels enquiries, you can call, fax or email.
T: 0115 984 9148
Lines are open Monday to Friday 9am-5pm.
Saint-Gobain Technical Academy Training Centres
The Saint-Gobain Technical Academy is a collaboration of businesses enabling customers to access up-to-date information and training on a wide range of products and systems from a number of Saint-Gobain's brands. Training is designed to meet the requirements of the sustainable building agenda and help the industry combat the rising skills shortage. If you'd like to develop your skills further, or for more information on British Gypsum training courses, contact the Saint-Gobain Technical Academy.
T: 0844 561 8810
Write to us
You can also write to our Head Office at:
Why not visit our specialist websites for more detailed information.
Gyproc Profilex Access Panels: www.profilex.co.uk
Gyproc Tool Hire: www.gyproctools.co.uk
Online Sales Disputes
For online sales complaints please visit https://ec.europa.eu/consumers/odr/