14th May 2020

Dear customer,

As you are aware from our previous communication, on the 30th March we temporarily closed our Ruddington site.

We have now successfully tested and put in place rigorous hygiene and social distancing measures that reflect recommendations from Public Health England. This means we are now able to bring more colleagues back in to the workplace allowing us to begin operations in a safe and controlled manner. However, I’m sure you can appreciate, at this point we are in the process of building up our stock levels and we would ask that you bear with us as we bring the operation back up to our previous capacity.

We apologise if this causes disruption, but I hope you can appreciate our decision, and want to reassure you that we are constantly looking at ways to improve the situation we are in.

Please direct any queries to our customer service team who will do their best to support,

We will be providing a further update to this situation in due course.

Jason Smith

Managing Director, Artex