30th March 2020

Dear customer,

Artex took the decision to re-open our site after a temporary closure on the 24th March.

We did this in an effort to support the government’s call to keep construction sites and hardware stores open during this time. As a key supplier to these markets we wanted to support this.

We have reviewed the current situation, thinking of both our colleagues and customers along with their families. As a result, we have taken the decision to temporarily close in order to support the country in its efforts to halt COVID-19.

As of Friday 27th March the Artex site closed. We have experienced a high level of returns & rejections so if you no longer require your order anymore please let the customer service team know on the below email.

We are planning to re-open in line with the government guidance, so will keep you up to date as this develops.

We apologise if this causes disruption, but I hope you can appreciate our decision, and want to reassure you that we are constantly looking at ways to improve the situation we are in.

Should you have any queries regarding this information, please email our customer service team at (

We will be providing a further update to this situation in due course.

Jason Smith
Managing Director, Artex